Last Updated: January 2026
1. Introduction
Welcome to M3U8Go ("we," "us," or "our Service"). M3U8Go is a free online tool that allows users to play and test M3U8/HLS video streams directly in the browser. We are committed to protecting your privacy and ensuring the security of any information you share with us.
This Privacy Policy explains how we collect, use, and disclose information when you use our website at https://m3u8go.cc (the "Service"). By using the Service, you consent to the data collection and usage practices described in this policy.
Important Notice: All video processing operations (including playback, testing, merging, and conversion) are performed entirely on your device's browser (Client-side) using local resources. We do not upload, store, or have any knowledge of any video content you process or URLs you download through the Service (Incognito Conversion).
2. Information We Collect
2.1 Information You Provide Directly
Currently, M3U8Go does not require users to register or create an account. Unless you actively contact us for support, we do not collect personal data such as your name, email address, or payment information.
2.2 Information Collected Automatically
When you visit the Service, we automatically collect certain information about your device and usage:
- Log Data: Includes your IP address, browser type, browser version, operating system, referring/exit pages, and date/time stamps.
- Device Information: Device type, screen resolution, and browser capabilities.
- Usage Data: Pages you visit, features used (e.g., whether you used the rotation or screenshot features), time spent, and interaction patterns.
- Performance Data: Page load times, error codes encountered, and feature performance metrics.
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Necessary for the basic technical operation of the website.
- Analytics Cookies: Help us understand how visitors interact with the Service (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences (e.g., your language selection, local access for playback history).
You can control cookies through your browser settings. Please note that disabling cookies may limit some features of the Service (e.g., inability to autofill the last played URL).
3. How We Use Information
We use the collected information for the following purposes:
- Provide the Service: Operate and maintain our website and player features.
- Improve the Service: Understand usage patterns to optimize features and interface.
- Technical Support: Diagnose and fix playback errors or Cross-Origin Resource Sharing (CORS) issues.
- Communication: Respond to your inquiries or support requests.
- Legal Compliance: Comply with legal obligations and protect our rights.
- Data Analysis: Analyze trends to optimize the user experience.
4. Data Processing and Storage
4.1 Client-Side Processing
The core advantage of our Service is that all video processing occurs locally within your browser. This means:
- The M3U8 URLs you enter and your download history are never transmitted to our servers. We strictly implement the principle of Incognito Conversion.
- Video content is downloaded directly from the source server to your browser's memory for segment merging.
- Our servers do not provide, handle, or temporarily store any video files or offer cloud encoding services.
- All playback and download calculations use WebAssembly and MSE technologies running entirely within your browser.
- We cannot access, view, or record the video content you play or download.
4.2 Server-Side Data
The only data stored on our servers includes:
- Anonymized analytics data.
- Website performance metrics.
- Error logs for troubleshooting.
- Aggregated usage statistics.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share information in the following circumstances:
5.1 Service Providers
We may share information with third-party service providers who assist us in operating our Service:
- Analytics Providers: To analyze website traffic (e.g., Google Analytics).
- Content Delivery Networks (CDNs): To route and deliver website resources efficiently (e.g., Cloudflare).
- Hosting Providers: To host our website infrastructure.
5.2 Legal Requirements
We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency). This also includes protecting our rights, privacy, safety, or property, and preventing fraud or illegal activities.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.
6. Data Security
We implement technical and organizational measures to secure your information:
- Encryption: All data transmissions are encrypted via SSL/TLS (HTTPS).
- Access Control: Data is restricted to authorized personnel who need to know.
- Regular Updates: Routine security patching and software updates.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain automatically collected information for the following periods:
- Analytics Data: Aggregated data is retained for up to 2 years.
- Log Files: Retained for up to 90 days.
- Error Reports: Retained for up to 30 days.
8. Your Rights and Choices
8.1 GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have the right to access, rectify, delete, restrict processing, data portability, object to processing, and withdraw consent at any time.
8.2 CCPA Rights (California Users)
If you are a California resident, you have the right to know what personal information we collect, use, and share, to request deletion of your personal information, and to opt out of the sale of personal information (we do not sell personal information). You will not face discrimination for exercising these rights.
9. International Data Transfers
Our Service relies on global operations (via CDNs). By using our Service, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are adopted, including EU Standard Contractual Clauses.
10. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Third-Party Links and Services
The Service may contain links to third-party websites or services (e.g., the external M3U8 source you input). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party before providing providing them with personal information.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, or displaying a notice on our homepage. You are advised to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:
Website: https://m3u8go.cc
Email: [email protected]
Disclaimer: This Privacy Policy is for informational purposes only. For specific legal advice regarding your rights and our obligations, please consult a qualified attorney in your jurisdiction.
By using M3U8Go, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting and using our Service!